13 days ago
BT accused of ‘bullying’ customers by pausing broadband in digital landline push
What's happening
SignalsMonitor is following this as a markets story. The Guardian Business is the outlet attached so far. The first report grouped here was at 3 Oct 2026, 07:00 UTC. The headline in use is “BT accused of ‘bullying’ customers by pausing broadband in digital landline push”. This note is SignalsMonitor's own briefing, not the publisher's article.
What we know
Companies race to switch households to ‘voice over internet protocol’ services by the end of January BT has been accused of “bullying” customers by temporarily cutting off their broadband to pressure them to upgrade to a digital landline, as providers race to switch households over before the January deadline.
Story timeline
Reports grouped into this story, earliest first. Exact repeats from the same outlet are collapsed.
- First reported by The Guardian Business
BT accused of ‘bullying’ customers by pausing broadband in digital landline push
Reported by 1 outlet
- The Guardian