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3 hours ago

BT charged me for more than a year despite landline being dead

BT charged me for more than a year despite landline being dead

What's happening

SignalsMonitor is following this as a security story. The Guardian UK is the outlet attached so far. The first report grouped here was at 13 Oct 2026, 06:00 UTC. The headline in use is “BT charged me for more than a year despite landline being dead”. This note is SignalsMonitor's own briefing, not the publisher's article.

What we know

It is billing £32. 99 a month but I have had no functioning phone line since it switched me to Digital Voice I’ve had no landline since May 2025 when BT switched it to Digital Voice.

The Guardian UKRead at The Guardian UK

Story timeline

Reports grouped into this story, earliest first. Exact repeats from the same outlet are collapsed.

Reported by 1 outlet

  • The Guardian