GENERALACTIVE
1 hour ago
BT charges customer £32.99 a month - despite landline being dead

What's happening
SignalsMonitor is following this as a general story. Birmingham Mail is the outlet attached so far. The first report grouped here was at 18 Oct 2026, 10:15 UTC. The headline in use is “BT charges customer £32.99 a month - despite landline being dead”. This note is SignalsMonitor's own briefing, not the publisher's article.
What we know
Customers say they have had no functioning phone line since it switched them to Digital Voice.
Birmingham MailRead at Birmingham Mail
Story timeline
Reports grouped into this story, earliest first. Exact repeats from the same outlet are collapsed.
- First reported by Birmingham Mail
BT charges customer £32.99 a month - despite landline being dead
Reported by 1 outlet
- Birmingham Mail