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1 hour ago

BT charges customer £32.99 a month - despite landline being dead

BT charges customer £32.99 a month - despite landline being dead

What's happening

SignalsMonitor is following this as a general story. Birmingham Mail is the outlet attached so far. The first report grouped here was at 18 Oct 2026, 10:15 UTC. The headline in use is “BT charges customer £32.99 a month - despite landline being dead”. This note is SignalsMonitor's own briefing, not the publisher's article.

What we know

Customers say they have had no functioning phone line since it switched them to Digital Voice.

Birmingham MailRead at Birmingham Mail

Story timeline

Reports grouped into this story, earliest first. Exact repeats from the same outlet are collapsed.

Reported by 1 outlet

  • Birmingham Mail