2 hours ago
DeepSeek offers user refunds after suffering another major outage
What's happening
SignalsMonitor is following this as a general story. South China Morning Post Asia is the outlet attached so far. The first report grouped here was at 15 Oct 2026, 12:55 UTC. The headline in use is “DeepSeek offers user refunds after suffering another major outage”. This note is SignalsMonitor's own briefing, not the publisher's article.
What we know
Chinese artificial intelligence firm DeepSeek apologised and promised compensation to users after its services suffered a nearly five-hour outage on Thursday. DeepSeek will issue users a full refund for any consumption between October 8 and October 14 in the form of credits, according to a notice posted on the Hangzhou-based…
Story timeline
Reports grouped into this story, earliest first. Exact repeats from the same outlet are collapsed.
- First reported by South China Morning Post Asia
DeepSeek offers user refunds after suffering another major outage
Reported by 1 outlet
- South China Morning Post
- South China Morning PostDeepSeek offers user refunds after suffering another major outage