15 days ago
Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human
What's happening
SignalsMonitor is following this as a technology story. CBC Canada is the outlet attached so far. The first report grouped here was at 1 Oct 2026, 08:00 UTC. The headline in use is “Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human”. This note is SignalsMonitor's own briefing, not the publisher's article.
What we know
Toronto resident Jasmine Ault says Meta disabled her accounts overnight, without giving her a reason, and that she's been unable to get past their AI chatbots to speak to a human to resolve the error. Experts say without regulation enforcing the right to speak to a human, this will keep…
Story timeline
Reports grouped into this story, earliest first. Exact repeats from the same outlet are collapsed.
- First reported by CBC Canada
Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human
Reported by 1 outlet
- CBC Canada