12 hours ago
Telstra apologises after customers mystified by phantom missed call notifications

What's happening
SignalsMonitor is following this as a general story. The Guardian World and ABC Australia are the outlets attached to this story. The first report grouped here was at 4 Nov 2026, 10:54 UTC. 2 material updates are listed in the timeline. The headline in use is “Telstra apologises after customers mystified by phantom missed call notifications”. This note is SignalsMonitor's own briefing, not the publisher's article.
What we know
Telco blames its MessageBank service and apologises for customer confusion Get our breaking news email, free app or daily news podcast Thousands of Telstra users have reported phantom missed-call notifications on their mobile devices with some messages arriving days after the actual phone calls.
Story timeline
Reports grouped into this story, earliest first. Exact repeats from the same outlet are collapsed.
- First reported by ABC Australia
Telstra customers flooded with 'confusing' missed call notifications
- Picked up by The Guardian World
Telstra apologises after customers mystified by phantom missed call notifications
Same story, different outlets
2 headlinesEach line is that outlet's headline. The article stays on the publisher's site.