25 days ago
What’s the worst company you’ve ever dealt with? Ask our consumer champion anything

What's happening
SignalsMonitor is following this as a general story. The Guardian UK is the outlet attached so far. The first report grouped here was at 22 Sept 2026, 07:00 UTC. 5 material updates are listed in the timeline. The headline in use is “What’s the worst company you’ve ever dealt with? Ask our consumer champion anything”. This note is SignalsMonitor's own briefing, not the publisher's article.
What we know
In her weekly column for the Guardian, Anna Tims solves readers consumer problems – ranging from the devastating to the ridiculous. She answered your questions on AI chat bots, consumer protection and how companies keep getting away with terrible customer service
Story timeline
Reports grouped into this story, earliest first. Exact repeats from the same outlet are collapsed.
- First reported by The Guardian UK
What’s the worst company you’ve ever dealt with? Ask our consumer champion anything
- Picked up by The Guardian UK
From the best and worst companies to how to get treated fairly - ask our consumer champion anything
- Picked up by The Guardian UK
- severity changed
The assessed event severity changed.
- New development reported by The Guardian UK
Reported by 1 outlet
- The Guardian